Shipping policy
At Niva Lens, we aim to deliver your orders promptly and securely. Please review our shipping policy below for complete details.
Shipping Method
We offer delivery across selected regions with cash on delivery as the only available payment method. You will pay for your order when it arrives at your location.
Processing and Delivery Time
Orders are typically processed and dispatched within 1–3 days after confirmation. Delivery times may vary based on your location and product availability.
Shipping Charges
Shipping fees, if applicable, will be clearly communicated at the time of checkout. In many cases, we aim to keep delivery free or reasonably priced for customer convenience.
Order Tracking
Once your order is dispatched, we may provide updates on the delivery status. If you do not receive your order within the expected time, please contact us for assistance.
Delivery Issues
If your order arrives damaged or if you receive the wrong item, please notify us within 1–3 days of delivery. We’ll work to resolve the issue as quickly as possible.
Contact Us
If you have any questions about shipping, feel free to reach out:
Email: [email protected]